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TestimonialsHello, Ray: Thank you for your letter of July 12. In it you state that you try to return the vehicle "to as close to pre-accident condition as possible...." Let me assure you that is exactly what your crew did. The rear end of my Mitsubishi Montero was a mess after I stupidly backed
into a tree where I work. I was sick about because it is such a nice looking
vehicle, and I try very hard to keep it in "mint" condition.
When I came to pick it up, I was amazed, perhaps thrilled would be more
accurate, to see what a fantastic job your men did. I can't tell you how pleased I am with the quality of the work your shop does. In addition, because the work took considerably longer than originally quoted, and because I do not have rental car coverage on my insurance policy, you folks very generously picked up the tab for a week's worth of car rental. Skill Craft gave what could have been a nightmare a very pleasant ending. You can be sure if I ever need body work done again, or if I just want a paint job, Skill Craft is where I will come, and I will recommend you to anyone who needs body work done. I will also be sure the folks at AAA know what a great job you did. Incidentally, Mark is to be commended for his help and keeping me informed about the job. He explained details of the work to be done very clearly, and he is very professional and polite. Your receptionist (sorry, I forgot her name) is also very helpful and polite. Thank you for an excellent job and making what I was afraid would be a very unpleasant affair more than endurable. Stuart Ogilvie |
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Gentlemen, My Infiniti M35 was recently placed with your firm for collision repair and I wanted to let the both of you know that I have been extremely impressed with Mark Ancheta. This is my first experience with an auto body shop and he has made it a positive one. From the time my vehicle was received at your establishment, I have received nothing but prompt and courteous service. Mark has answered every question and follow up on any information needed. He is truly an asset to your organization. The woman that initially called informing me that the car had been received was also wonderful to work with. As a business owner myself, I understand the difficulty of finding good people and it is obvious that you have. I look forward to receiving my car when completed and will notify my claims person of my experience with Skill Craft. Best regards, Steve Wilkerson |
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SkillCraft Team- I had my second visit to your body shop in July. I came back this time because the service was outstanding! I am really cautious when taking my car in to get worked on, but I never hesitated this time because I know you would do an excellent job! The entire staff was great and went out of their way to take care of my needs. So thank you for all of your hard work and you are by far the best body shop I have ever gone to! Thanks SkillCraft Body Shop staff! Kiera Jackson |
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Thanks for doing such a great job! You and your guys did a wonderful job on my car! I appreciate all your help, I will refer all of my friends. Sincerely, Barbara Smith |